Privacy Data

The management and protection of your personal data is governed by the terms of our GDPR Policy and the relevant provisions of Greek, EU, and international law regarding the protection of individuals with regard to the processing of personal data, as well as the Decisions of the Personal Data Protection Authority. For information about the personal data you provide to us, the type of data that https://axioncotton.com/ keeps about you, the processing it undergoes by https://axioncotton.com/ and the purposes thereof, the recipients thereof, as well as your rights over your data and other related information concerning their protection and security, please refer to the Privacy Policy to read and accept the relevant terms.

The processing of personal data is carried out in accordance with the provisions of the General Data Protection Regulation (GDPR 2016/679), any more specific national and European legislation for certain sectors, the applicable Greek legislation on the protection of personal data, as well as on the protection of personal data and privacy in the electronic communications sector (Law 3471/2006, as applicable) and the decisions of the Hellenic Data Protection Authority (HDPA). When visiting the axioncotton. com, they may be asked to share and provide their personal details (name, surname, profession, email address, shipping address, etc.), usually in order for the company to process their orders or provide its services. Any personal data provided by the user anywhere on the pages and services of www.axioncotton.com is kept exclusively for purposes related to their transactions with the company, or where there is another legitimate interest for the processing that may take place or if this is required for reasons of public interest by law to the competent authorities only or if you have given your explicit consent for other processing.

AXION COTTON S.A. respects the privacy and protects the personal data of the user. The Privacy Policy for Data Protection describes how we collect and use personal data to inform the user on issues of personal protection means and to improve the services we offer, in accordance with the Personal Data Protection Regulation (GDPR) 2016/679 of the European Union and the relevant provisions of the existing Greek legislation on personal data protection. There is always the immediate possibility for the user to opt out of receiving any informative material. The company is obliged by law to inform the user about the content of this policy. This policy does not form part of any employment contract or any service contract. This policy may change content or be modified at any time. It is recommended that you carefully read this policy which describes our collection and processing of your personal data so that you are aware of how and why we use this information.

AXION COTTON AS DATA PROTECTION OFFICER

Axion Cotton employees who have access to your personal data are specific and authorised on a case by case basis therefore unauthorised persons are prohibited from accessing your personal data. In addition, it may be a member of the Board of Directors who has every legal right to know information and data relating to customer satisfaction in order to safeguard the legitimate interests of the Company as well as to defend the Company's name against third parties. Every reasonable measure to secure your data has been taken by us. All parties involved are responsible for : A) managing the relevant information received throughout the Company's customer relationship with the user; and B) managing and overseeing the Company's information systems and applications. If you have any questions about this privacy statement or the way we handle your personal information, please contact the following ways: 11 Korinthos Street, P.O. Box 14451 Metamorfosi Phone: 0030 210 2847280-3 You also have the right to file a complaint about data protection issues at any time to the Supervisory Authority for Personal Data Protection (1-3 Kifissia Street, P.O. Box 115 23, Athens, Greece, Phone: 302106475600, Fax: 302106475628, email [email protected]

DATA PROTECTION AUTHORITIES

• The company's principles are based on the principles mentioned in the European legislation in question. Personal data:
• Processed lawfully and fairly in a transparent manner in relation to the data subject ("lawfulness, objectivity and transparency").
• They are collected for specified, explicit and legitimate purposes and are not further processed in a way incompatible with those purposes. Further processing for archiving purposes in the public interest or for scientific or historical research or statistical purposes shall not be considered incompatible with the original purposes in accordance with Article 89(1) ('purpose limitation').
• They are adequate, relevant and limited to what is necessary for the purposes for which they are processed ('data minimisation').
• They shall be accurate and, where necessary, updated. All reasonable steps must be taken to ensure the immediate deletion or rectification of personal data which are inaccurate in relation to the purposes of the processing ('accuracy').
• They shall be kept in a form which permits identification of the data subjects only for the time necessary for the purposes of the processing of the personal data. Personal data may be stored for longer periods, provided that the personal data will only be processed for archiving purposes in the public interest, for scientific or historical research purposes or for statistical purposes in accordance with Article 89(1) and that appropriate technical and organisational measures required by this Regulation to safeguard the rights and freedoms of the data subject are implemented ('limitation of the storage period').
• processed in a manner which ensures appropriate security of personal data, including protection against unauthorised or unlawful processing and accidental loss, destruction or deterioration, by using appropriate technical or organisational measures ('integrity and confidentiality').

THE TYPE OF DATA WE HOLD

Personal data or personal information means any information relating to an individual where on the basis of that information an individual can be identified and or traced. It does not include data where the identity has been removed (anonymous data). Where appropriate and for the purpose of AXION COTTON AEBE's communication with you, we may collect, store and use the following personal information:

• Customer name
• Customer's email
• Answers given (e.g. in cases of sending customer satisfaction survey questionnaires)

DATA RETENTION (E.G. IN THE CASE OF A CUSTOMER SATISFACTION SURVEY (E.G. A SURVEY FOR A CUSTOMER SATISFACTION QUESTIONNAIRE)

Our company retains your personal data in fulfilling the purposes set out and beyond for any auditing purpose. More specifically, we keep your personal data for 1 year. Your personal data is stored electronically on the company's website as well as in paper form in storage lockers. Our company will securely destroy your personal information at the end of the aforementioned period.

RIGHT OF ACCESS, RECTIFICATION, ERASURE AND RESTRICTION OF PROCESSING OF YOUR PERSONAL DATA

Under certain circumstances under the law, you have the right to access, amend or delete your personal information. In particular: Right of Access: you have the right to access your personal information so that you can obtain a copy of the personal information we hold about you and check that we are processing it lawfully. We will provide the information free of charge and within one month, except where the request is unfounded, excessive or repetitive, in which case we reserve the right to charge administration costs or alternatively we may refuse compliance in these circumstances. Right of Correction. This way inaccuracies or omissions will be corrected promptly and within a period of one week. Right of Deletion: You may request to delete or remove certain personal information. You also have the right to ask us to delete or remove your personal information where you have exercised your right to legally object to processing (see below). Right to Restrict Processing: In limited circumstances where the processing of your personal information for your specific purpose is not necessary under the law as well as our company's policies, we reserve every right to withdraw it at any time. Right to Data Transfer. For any request you can contact our Data Protection Officer: 11 Korinthos Street, P.C. 14451 Metamorfosi Phone: 0030 210 28 47 280-3

RIGHT TO WITHDRAW CONSENT

In limited cases where your consent to the collection, processing and storage of your personal data for a specific purpose is not necessary under the legal regulations as well as our company's policies, you have the right to withdraw it at any time. To withdraw your consent, please contact our Data Protection Officer: Corinth 11, P.O. Box 14451 Metamorfosi Phone: 0030 210 28 47 280-3 Once we receive notice that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another lawful basis to do so by law.

CHANGE OF PURPOSE

We will only use your personal information for the purposes for which we collected it, unless we reasonably believe we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and explain the legal basis that allows us to do so. Please note that we may process your personal information without your knowledge or consent in accordance with the above rules where required or permitted by law.

CHANGES TO PRIVACY POLICY

We reserve the right to update this privacy statement at any time and will provide you with a new privacy notice when we make significant updates. We may also notify you in other ways from time to time about our processing of your personal information. If you have any questions about this privacy notice, please contact our Privacy Officer: Email: [email protected] Address: 11 Korinthos Street, P.O. Box 14451 Metamorfosi Phone: 0030 210 28 47 280-3

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https://axioncotton.com/ recognizes the importance of the issue of security of your Personal Data, as well as your electronic transactions and takes all necessary measures, using the most modern and advanced methods, to ensure your maximum security. All information related to your Personal Information and your transactions is secure and confidential. The security of the https://axioncotton.com/ Online Store is achieved by the measures we have taken to ensure the confidentiality of your transactions on https://axioncotton.com/, as described both in the section on payment and below. Details of these measures are available on request to the Data Protection Officer. Email: [email protected] Address: 11 Korinthos Street, P.O. Box 14451 Metamorfosi Telephone: 0030 210 28 47 280-3

TRANSACTION CONFIDENTIALITY

The observance of confidentiality is self-evident. The same basic principles that govern traditional transactions apply to e-commerce. All information transmitted by the user to https://axioncotton.com/ is confidential and https://axioncotton.com/ has taken all necessary measures to ensure that it is used only to the extent necessary in the context of the services provided. Some of the measures taken are the following:

• Only authorised employees have access to your transaction information and only when necessary, e.g. to process your requests.
• https://axioncotton.com/ does not disclose customer and transaction information unless it has written authorization from you or it is required to do so by a court order or decision of another public authority.
• In case https://axioncotton.com/ uses third parties to support its systems, it takes care to ensure confidentiality.
• For your own safety, you should also treat all information provided through the service as confidential and secret and not make any disclosure to third parties.

COOKIE POLICY

At Axion Cotton we consider it important that the user is aware of what cookies we use on our website and why we use them. Our aim is to provide the user with the right information, but also the best user experience when navigating our site.

COOKIES USE

We use cookies to improve the operation of www.axioncotton.com, the correct navigation of the user on our website, easy login and smooth navigation on individual pages. At the same time, cookies allow us to present promotional and educational content, relevant to the interests and needs of the user. Also, cookies help us to analyse how visitors use our site, how they navigate and where they have difficulty, so that we can improve it. In this way we can continually optimise the operation of our e-shop and address any problems that may arise. All information collected from these cookies is only used to improve our own shopping experience, as well as the structure and content of our website.

WHAT ARE COOKIES?

Cookies are pieces of information in the form of very small text, stored in the browser used by the visitor of our website on your PC, Smartphone or tablet (Chrome, Mozilla Firefox, etc.), helping our website to function more efficiently. Cookies in no way cause damage to the users' computers, nor to the files stored on them. The information stored in cookies is used exclusively for identification and optimization purposes.

Necessary Cookies

They allow the execution of basic website functions, such as adding products to the shopping cart, online payment and storing products in the wish-list. Without these absolutely essential cookies, the smooth operation of the e-shop is immediately affected, but your personal browsing experience is also degraded, since basic e-commerce functions underperform.

Functionality cookies

These cookies "memorize" the user's preferences while browsing our website, so that we can recommend the appropriate products based on your needs. With these cookies you enjoy a personalised version of the website, making it much easier to find what you are looking for.

Statistical Cookies

Statistical cookies or analytics cookies are a subset of functionality cookies and allow us to evaluate the effectiveness of the various features of our website, so that we can continually improve the experience we offer.

Promotion cookies

Promotional cookies are used to promote advertisements more relevant to the user and their interests. That is, they are used to send targeted advertising, with the aim of limiting bulk, unwanted and meaningless advertising messages.

FINAL TERMS

These General Terms and Conditions constitute the final and only terms in force regarding the provision of the Service by the Merchant to the User and supersede any pre-existing terms, previous contracts and agreements, written or oral, between the Merchant and the User regarding the use of the Service.

COMPLAINT

No delay, neglect or forbearance by the Merchant in enforcing compliance by the User with any term hereof shall constitute a waiver or impair any right provided herein. If any term hereof shall be held by any court of competent jurisdiction or the Authority to be invalid and therefore unenforceable, such term shall not invalidate the remaining terms hereof, which shall remain in full force and effect.

INVALIDITY OF TERMS

In the event that any portion hereof is declared or determined by court order to be invalid, such invalidity shall not affect the validity of the remaining portion hereof, which shall remain in full force and effect as if these General Terms and Conditions had been executed with the invalid portion stricken. The Merchant will seek to replace any invalid term with a new valid term, the effect of which will be the nearest equivalent of that which was invalidated.

APPLICABLE LAW - JURISDICTION

Any dispute between the contracting parties concerning the application, interpretation, invalidity of the terms of the contract, the existence or non-existence of rights and obligations of the contracting parties under the contract or in tort, shall be interpreted in accordance with Greek law and shall be subject to the exclusive jurisdiction of the competent courts of the city of Athens, to whose jurisdiction the parties hereby voluntarily submit. As consumers, you can take recourse to ADR entities, which meet specific quality criteria, for any kind of dispute you have with suppliers of goods or services, regardless of what you bought (with the exception of health and higher education services) and how you bought it (online or offline, domestic or cross-border). In accordance with Directive 2013/11/EC, which was incorporated in Greece by means of Directive 70330/2015, the possibility of electronic resolution of consumer disputes through the Alternative Dispute Resolution (ADR) procedure is now provided for throughout the European Union. If the customer has the status of a consumer (i.e. a natural person acting outside his/her professional capacity) and has any problem with a purchase made from https://axioncotton.com/, he/she can initiate the ADR procedure through the single pan-European platform for electronic dispute resolution (EDR platform) available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage. AXION COTTON AEBE recognizes the importance of the issue of security of your personal data as well as your electronic transactions and takes all necessary measures, using the most modern and advanced methods, to ensure your maximum security. All information related to your personal data and transactions is secure and confidential. To ensure secure and confidential data transfer, we use encryption protocol

COMPLAINTS POLICY - CUSTOMER SUPPORT AFTER THE SALE

You can also contact the Customer Service Department of https://axioncotton.com/ at 210 2847280 - 3, or by sending an email to the address: indicating your name and order code. Any feedback on the quality of our service is welcome so that we can improve what we do. We aim to deal with any problems quickly and efficiently. If for any reason you are unhappy with our service, you can contact our Marketing Department at [email protected] stating your complaint. You will receive our response within seven (7) business days, either providing a resolution to your complaint or setting a required timeline for its resolution. For any questions regarding the ordering process through AXION COTTON's e-shop, please contact us at [email protected]

SAMPLE DECLARATION OF WAIVER FROM THE EXTERNAL CONTRACT (Article 4 of Law 2251/1994)

TO: the company under the name "AXION COTTON (AXION COTTON) S.A. (AXION COTTON) S.A. (AXION COTTON), with the distinctive title "AXION" or "OSTRACO GENERAL SHIP SUPPLIES", located at 11 Korinthou Street, P.O. Box 144 51, Metamorfosi, Greece (VAT: 094010030), with the GEMI number 085155202000, tel. 210 2847280, email I hereby declare and notify that I withdraw from the sales contract of the following goods ordered on .............................../ and received on ................................................................................................................................................................... ...................................................................................................................................................................

I also declare responsibly that:

I exercise the relevant right to withdraw without cause and return the goods within fourteen (14) calendar days of receipt.

That the products and are in their original condition and have not been used, or suffered any damage or deterioration.

Date: ...../ ....../ 202...

I wish to receive a refund as set out in the Terms of Use.

I wish to have the amount credited to my personal account

............... I (I) Declare (ousha) and I (ousha)

* Name ................ Address.........

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(Signature) *signed only if this document is served on paper.